![]() I would not recommend this dealership to anyone. Overall, my experience with Jim Butler CDJR Centralia was abysmal. It cost me $390 to get it in the condition it should have been delivered to me. When the vehicle arrived at my home, it was filthy. However, I reluctantly agreed, which was my third mistake. I hate to reward organizations that treat customers as badly as I had been treated. If I had been smart, I would have said no. Estes called me as I was driving home and said that they could ship the vehicle to me. I was so frustrated that I stormed out of the dealership and headed home. I was understandably upset, as I had traveled a long distance to buy this vehicle. This information was never mentioned to me in the weeks of communication I had had with Mr. The manager informed me that this was not possible, as the dealership does not accept out-of-town checks. I explained that I would be paying with a check, as I had stated more than a week ago. When I arrived at the dealership, my vehicle was not clean or fueled, and none of the paperwork was completed, even though I had sent all of my information more than a week ahead of my visit.Īfter being stalled for hours, a manager came out of the bowels of the dealership and asked me how I was going to pay. Jim Butler CDJR Centralia in Centralia, MO offers new and used Chrysler, Dodge, Jeep, Ram and Wagoneer cars, trucks, and SUVs to our customers near Columbia. Estes a week's notice that I would make the 900-mile roundtrip to collect my vehicle. My salesman, Derek Estes, was as incompetent as imagination would allow. I recently had the abysmal experience of buying a new vehicle from Jim Butler CDJR Centralia.
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